Terms & Conditions


Welcome to the E FLY Co website and application. These terms and conditions apply to the website, application and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.

By accessing and using the mobile application, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website and application. The website and application reserve the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the website and application with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the website and application following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.


  • Riders must use the scooter in a safely manner that would not cause any financial damages to the scooter. The company reserves the legal rights to take legal actions against the user if there is any proof of any financial damages to the scooter as a result of poorly usage.
  • Riders must have the knowledge and awareness on how to use the scooter and the company will not be responsible of any damages that occur due to misuse of the scooter.
  • Riders must follow the safety and regulations which include:
    • Riders must be at least 18 years to use the electric scooter.
    • Should wear the safety helmet
    • No headphones while riding the scooter
    • Avoid any competitions with other vehicle riders
    • Not violate local traffic rules
    • Avoid riding near sand or indoor spaces that restrict electric scooters

Changes and amendments

Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you. Submissions or opinions expressed on this website and application are those of the individual posting such content and may not reflect our opinions. Certain services and related features that may be made available on the website and application may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the website and application is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The website and application shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section. During the registration process you agree to receive promotional emails from the website and application. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.


Please note that there are cases when an order cannot be processed for various reasons. The website and application reserve the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order. We are determined to provide the most accurate pricing information on the website and application to our users; however, errors may still occur, such as cases when the price of the service is not displayed correctly on the website and application. As such, we reserve the right to refuse or cancel any order. In the event that the service is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. All orders and transactions from wallet top-ups and subscriptions are considered final and not refundable in all cases.


All intellectual property rights, whether registered or unregistered, in the website and application, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the website and application also are protected by copyright as a collective work under Gulf Cooperation Council copyright laws and international conventions. All rights are reserved.


These Terms and Conditions shall be interpreted and governed by the laws in force in Kuwait. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts Kuwait and to waive any objections based upon venue.


Any controversy, claim or dispute arising out of or relating to these Terms and Conditions will be referred to and finally settled by private and confidential binding arbitration.


In the event that it is proven that the electric vehicle was intentionally damaged by the user, he/she/they will be fined an amount of 100 Kuwaiti dinars only (one hudnered Kwuati dinars only).